London's Balderton Capital leads $32M Series A for Rohlik founder's enterprise AI startup Duvo
Tomáš Čupr's new venture, born out of operational headaches at grocery giant Rohlik, lands fresh backing from UK investor Balderton Capital to build an AI-powered operating system for retailers.
Duvo, the enterprise AI startup founded by Czech entrepreneur Tomáš Čupr, has raised a $32 million Series A led by London-based Balderton Capital. Existing backers Index Ventures, Northzone and Credo Ventures also took part in the round, which brings Duvo’s total funding to $48 million.
The fresh capital will go towards expanding the company’s reach, with an initial focus on retailers and consumer packaged goods (CPG) businesses.
From grocery delivery to enterprise software
Čupr is best known as founder and Group CEO of Rohlik Group, the European online grocery business he started in 2014 and has since expanded across several European markets. Rohlik is valued at approximately $2 billion.
Duvo grew directly out of problems Čupr encountered while scaling Rohlik. He wanted to introduce AI automation into the business but found that much of the operational knowledge required to build it lived only in employees’ heads, with many internal processes poorly documented and legacy software lacking the APIs needed to connect systems.
Rather than build the technology inside Rohlik, Čupr opted to spin it out as a separate company. “Rohlik could never have financed it,” he said, pointing to the scale of research and development investment required. Rohlik has since become a Duvo customer.
What Duvo does
Duvo describes itself as an enterprise operating system that sits on top of a company’s existing software rather than replacing it. Its Duvo Clarity tool uses AI interviews with staff, screen recordings and existing documentation to map out how work is actually carried out, including undocumented exceptions and decisions.
AI agents then identify where automation is possible, build the relevant workflows and generate tailored interfaces for individual employees. The platform executes approved steps across ERP systems, supplier portals, spreadsheets and inboxes, using APIs where they exist and existing interfaces where they do not. Where human input is still required, Duvo routes decisions to the relevant person and tracks outstanding approvals through dashboards.
Čupr said the aim is to let companies launch their first automated process within weeks, without large engineering teams or lengthy systems integration work.
Productivity over headcount
Čupr argues that AI’s biggest value lies in boosting employee output rather than cutting jobs. He cited an example from Rohlik, where planners previously checked around eight at-risk products a day per market for stock shortages; with AI, every signal is now checked continuously.
“We think of it as raising the GDP of every employee: more value from the people a company has, not the same value from fewer of them,” he said, adding that he does not believe AI will handle entire jobs from start to finish, but that it can significantly expand what individual employees can achieve.
What it means for the UK ecosystem
The round underlines continued appetite among UK and European venture investors for enterprise AI infrastructure plays, with Balderton Capital taking the lead role in a deal involving a founder with a strong track record in European e-commerce. For the UK startup scene, it is a reminder that London-based capital remains active in backing ambitious, engineering-heavy AI bets originating elsewhere in Europe.
What to watch next
Attention now turns to how quickly Duvo can convert its early use case at Rohlik into paying customers among retailers and CPG firms, and whether the $48 million raised to date is enough to fund its stated ambition of scaling without large deployment teams.